Last Updated: November 23, 2025
Thank you for using SendTheLogo.com (“SendTheLogo,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the SendTheLogo.com website, application, and services (collectively, the “Service”). By creating an account, subscribing to a plan, or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.
1. Definitions
“Service” means the SendTheLogo.com SaaS platform for uploading, generating, organizing, managing, and distributing brand assets.
“Customer,” “you,” or “your” means the individual or entity accessing or using the Service.
“Customer Data” means any files, logos, images, color palettes, documents, style guides, text, or other materials you upload to or generate using the Service.
“Subscription” means your paid or free-tier plan.
“Users” means individuals authorized by you to access the Service under your Subscription.
“Documentation” means help materials, guides, and support content we provide.
2. Modifications to Terms
We may update these Terms periodically. When we do, we will revise the “Last Updated” date and may notify you by email or in-app notice. Your continued use constitutes acceptance of the updated Terms.
3. Access to the Service
3.1 License
Subject to payment and compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal business or personal use.
3.2 Restrictions
You may not:
Reverse engineer, copy, or modify the Service.
Resell, sublicense, or share access outside your organization.
Upload unlawful, infringing, or harmful content.
Attempt to bypass platform limits, tier restrictions, or security controls.
Use the Service to create a competing platform.
We may suspend access if you violate these Terms or pose a risk to the system or other customers.
4. Customer Data
4.1 Ownership
You retain all ownership rights to Customer Data. We do not claim ownership.
4.2 License to Provide the Service
You grant us a non-exclusive, worldwide, royalty-free license to store, process, transmit, display, and modify Customer Data solely as required to operate, secure, and improve the Service.
4.3 Data Retention & Deletion Policy
Customer Data is retained for the life of the Subscription, plus 30 days after cancellation.
After 30 days, we may permanently delete Customer Data.
You are responsible for exporting and backing up your data prior to cancellation or expiration.
We do not guarantee recovery of deleted data.
4.4 Feedback
Any suggestions or feedback you provide may be used by us without restriction.
5. Fees, Billing & Refunds
5.1 Billing
Subscription fees are billed at the beginning of each Subscription term. Annual plans bill upfront.
5.2 No Refunds
All sales are final. SendTheLogo.com does not offer refunds, credits, or prorated billing for any Subscription (Monthly or Annual) once the charge has been processed. By subscribing, you acknowledge that you will not be entitled to a refund for any unused portion of your Subscription term upon cancellation.
5.3 Cancellation
Subscriptions may be canceled at any time via your account settings. Upon cancellation, your access remains active through the end of the current paid term and will not renew.
6. Service Level Agreement (SLA)
SendTheLogo.com targets 99% uptime measured monthly.
6.1 Exclusions
The SLA does not apply to scheduled maintenance, force majeure events, problems caused by user systems, or general internet outages.
6.2 Remedies
If uptime falls below 99% in a given month, you may request a service credit equal to a prorated portion of that month’s fee. Credits cannot exceed the fees paid for that month and cannot be exchanged for cash.
7. Intellectual Property
SendTheLogo retains all ownership rights in the Service, including trademarks, software, UI/UX design, code, and brand assets. Customer Data remains yours.
8. Third-Party Services
The Service may integrate with third-party tools. Your use of those services is subject to their terms, and we are not responsible for third-party failures.
9. Warranties & Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
Our liability is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or data loss.
11. Indemnification
You agree to indemnify SendTheLogo from claims arising from your Customer Data, breach of these Terms, or misuse of the Service.
12. Confidentiality
Each party agrees to maintain the confidentiality of the other’s non-public information.
13. Export Compliance
You represent that you are not in an embargoed country or on a denied-party list and will comply with all U.S. export laws.
14. Consumer Protection Disclosures
If you use the Service as a consumer, these Terms do not limit any mandatory rights you have under applicable consumer law. Subscription charges will be disclosed clearly before purchase.
15. Policies Incorporated by Reference
By using the Service, you also agree to our Privacy Policy, Acceptable Use Policy (AUP), End-User Conduct Policy, and Cookie Policy.
16. Governing Law & Venue
These Terms are governed by the laws of the State of Texas. All disputes must be brought exclusively in the courts of Travis County, Texas.
17. Notices
Legal notices must be sent to:
SendTheLogo LLC
6305 Sanderson Ave.
Austin, TX 78749
Email: hello@sendthelogo.com
18. Miscellaneous
These Terms constitute the entire agreement between you and SendTheLogo. If any provision is found invalid, the remaining provisions remain enforceable.
19. Contact
For questions about these Terms, email: hello@sendthelogo.com